Ghost Controls LLC.

We’re open Monday – Friday, 8 a.m. – 5:00 p.m. EST

Purchasing FAQ's

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

In the 48 states of the continental United States, all preordered CKBT Automatic Coop Door Opener Kits ship free via UPS Ground.  Regular shipping is $9.95 per CKBT kit and accessories are based on weight. Please contact us for expedited shipping options and for options beyond the continental United States.

Which payment methods are accepted in the Online Shop?

We accept Paypal, Visa, Mastercard, Discover, and American Express in our online store.  We also accept cash for our walk-in customers.

How long will delivery take?

Most deliveries take 3-5 days via UPS ground, once the order has shipped.  We provide tracking information when the order ships so that you can follow your shipment and plan for the arrival.

How secure is shopping in the Online Shop? Is my data protected?

We do everything possible to make sure your information is secure in our shop including using a Secure Server and online encrypted transmissions using industry standard technology.  We are a privately held United States Company and will not sell your information to any third parties.

What exactly happens after ordering?

All orders will ship within two business days, excluding holidays, from when the order is placed.  We do our best to ship as many orders as possible the same day,  if the order is received prior to NOON Eastern Standard Time Monday through Friday.

Do I receive an invoice for my order?

All orders will receive an automatic email confirmation once the order payment has been successfully received.  In addition, you will receive a packing list with your shipment, and a confirmation email once the orders has been shipped.